Error 1014
This error indicates that a CNAME record between domains in different Cloudflare accounts is prohibited.
By default, Cloudflare prohibits a DNS CNAME record between domains in different Cloudflare accounts. CNAME records are permitted within a domain (www.example.com CNAME to api.example.com) and across zones within the same user account (www.example.com CNAME to www.example.net) or using our Cloudflare for SaaS ↗ solution.
Another common cause is connecting a custom domain to an R2 bucket, where the domain is an active zone with the zone hold feature enabled or if the zone is banned.
-
To allow CNAME record resolution to a domain in a different Cloudflare account, the domain owner of the CNAME target must use Cloudflare for SaaS.
-
To allow connecting to a R2 bucket with a custom domain, disable the zone hold feature on the custom domain target zone to resolve the 1014 error.
-
To allow connections to an R2 bucket whose zone is banned:
- First, check whether there is any phishing report for the hostname (and request a review if there is one).
- Second, make sure that you have no unpaid invoice(s), as you will not be able to enable any new services until any outstanding balance is addressed. If this does not resolve the issue, contact your account team.